Privacy Policy

1. Information We Collect

• Personal Information: Your name (optionally) and email address when you sign up for our newsletter, create an account, or submit a song.
• Submitted Content: Songs, links, and other materials you provide for review.

2. How We Use Your Information

• Provide and improve our services
• Communicate with you (e.g., newsletters, updates, support)
• Review and evaluate submitted songs for potential inclusion in the Top 100 chart
• Comply with legal obligations
• If you opt in during submission, we may contact you regarding live shows, artist opportunities, and updates. You may unsubscribe at any time.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these cases:

• If required by law or legal process
• To protect our rights, safety, or property

4. Payments & Transaction Information

If you purchase a paid Live Show submission or other promotional service, payment processing is handled by third-party payment providers. We do not store or have direct access to your full credit card or banking information.

We may receive confirmation details such as your name, email address, transaction status, and partial payment identifiers necessary to verify purchases and provide services.

5. Shipping Information

If you win a physical prize, we may collect your mailing address solely for the purpose of fulfilling that prize. Shipping information is used only for delivery and is not sold or used for unrelated marketing purposes.

Physical prize fulfillment is currently limited to North America (United States and Canada).

6. Live Show & Voting Data

During Live Shows, we may collect publicly visible YouTube chat handles, vote submissions, poll responses, and related participation data to administer competitions, calculate rankings, prevent fraud, and enforce fairness rules.

This information may be stored for recordkeeping, scoring verification, dispute resolution, and audit purposes.

7. Third-Party Services

We may use third-party services for website hosting, analytics, email communications, payment processing, livestream platforms (such as YouTube), and advertising. These providers may process limited data as necessary to perform their services.

We are not responsible for the privacy practices of third-party platforms accessed through our website or used during Live Shows.

8. Data Retention

We retain personal information only as long as necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

We may retain competition results, rankings, and participation records indefinitely for archival and historical purposes.

9. Data Security

We take reasonable measures to protect your information, but no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

10. Your Rights

• Access, update, or delete your personal information
• By creating an account, you agree to receive emails from us. If you unsubscribe from these emails, your account will be deactivated and you will no longer be able to interact with the charts.

11. Additional Rights for International Users

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you may have additional rights regarding your personal information under applicable laws.

Subject to legal limitations, these rights may include requesting access to, correction of, or deletion of your personal data, or restricting certain processing activities.

To exercise any applicable rights, please contact us using the information provided below.

12. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience and analyze site usage. You can disable cookies in your browser, but some features may not work properly.

13. Children’s Privacy

Our site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we learn that we have, we will delete it promptly.

14. Email Communications

If you provide your email address, we may send service-related communications, competition updates, winner notifications, and promotional messages. You may opt out of promotional emails at any time by using the unsubscribe link included in our emails.

We comply with applicable email marketing laws, including the U.S. CAN-SPAM Act. We do not use false or misleading subject lines and will honor opt-out requests promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”

16. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: info@rankandflow.com